Residents Give Top Marks to BUPA's Ashley House Care Home in Cirencester

Ashley House care home on Trafalgar Road, Cirencester, was given the seal of approval when residents praised the home with 100% of respondents saying they are happy and content living in the home

Bupa’s Ashley House care home in Cirencester has been awarded top marks for care by the people who know best – its own residents.

The results come from an annual independent survey of residents which has been running for 16 years.

The survey offers people living in the home the opportunity to comment and feedback on all areas, including staff, choice of food, activities offered by the home, and the general living environment which covers residents’ own rooms and the shared areas.

Ashley House care home on Trafalgar Road, Cirencester, was given the seal of approval when residents praised the home with 100% of respondents saying they are happy and content living in the home, 95% rating the home’s social and recreational activities as ‘excellent’ or ‘very good’, and 91% judging the quality of staff as excellent’ or ‘very good.’

Tracy Gardner, manager at Bupa’s Ashley House care home said:
“Our residents are the best judges of the care we provide and I’m delighted to see such a positive response from them.

“Our priority is ensuring our residents’ wellbeing so it’s great to hear that we’re making so many of them happy with the individual care we provide. This result is a tribute to our hard-working and committed team and the excellent care they provide every day.”

Bupa’s multi-million-pound commitment to providing even better services for older people, means it continues to invest in training and developing carers, and improving its care homes.

Bupa also offers a helpline for people trying to find their way through the aged care system. You do not need to be a Bupa customer to call the support line. Advisors are on hand seven-days-a-week with free and impartial advice on a range of aged care issues, including arranging care in your own home, support for people living with dementia, paying for aged care, and finding care homes for respite, short or long-term stays.

To speak to an advisor call 03339 206795 or visit www.bupa.co.uk/care-services for more information.

Posted: 28/05/2015 01:11:33

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